Terms amd Conditions
Welcome to our website, designed to help boys and girls of marriage age find eligible matches through our cooperation. We have certain terms and conditions in place to ensure a safe and transparent experience for all users. Please take a moment to familiarize yourself with our guidelines:
1. Eligibility Criteria:
Boys must be a minimum of 21 years and above, while girls must be a minimum of 18 years and above to enroll with us
2. Registration and Membership Fees:
No Registration Charges, Membership Fees as per your requirment and 1% Charges After Roka.
3. Accuracy of Information:
Individuals are solely responsible for providing accurate information on our website. We expect honesty and transparency when sharing personal details.
4. Personal Use Only:
Information provided on this website is meant for personal use only and should not be used for any unauthorized commercial purposes.
5. User Login:
Registered users must remember their login user-id (email address) and password. It is important to maintain the secrecy of your password and refrain from sharing it with anyone, including our staff.
6. Confidentiality:
We advise against disclosing any important, personal, or secret information without contacting us personally through our mobile numbers (+91 9811005500 and +91 9811005510).
7. Communication:
Please communicate and reply to information using our registered email id: contact@thevivaah.in or through whatsapp
8. Security:
While we take measures to ensure the security of member information, we are not responsible for any damage caused if member information is leaked to other sources.
9. Disruption of Services:
In the event of sudden disruption or discontinuation of the website online, our organization will not be held responsible for any loss or damage.
10. Interaction and Payments:
Once registered with our organization and availing profiles, individuals should restrict their interactions to us. Any financial dealings, including consultancy fees, must be cleared and paid as settled before the marriage date or on ROKA. Please note that paid consultancy fees or any other applicable charges are non-refundable/adjustable.
11. Responsibility of Profile Details:
All proposals recommended by us have detailed information provided by the parents of the boy/girl. We recommend conducting independent checks and investigations before finalizing any matrimonial decision.
12. Introduction and Meetings:
We introduce individuals to each other and assist in fixing meetings. We are not responsible for conduct, behavior, character, financial dealings, assets, medical fitness, or any attachment given by the individual regarding the bio-data/snap.
13. Background Checks:
Our organization does not carry out any investigation or background checks on individual profiles. It is the responsibility of matrimonial prospects, their family members, or friends to conduct independent checks and investigations.
14. Alterations and Cancellations:
We reserve the right to add, delete, alter, modify, or cancel any ancillary/complimentary services as and when required.
15. Registration Cancellation:
We reserve the right to cancel the registration of any individual if their candidature is deemed unfit for the interests of the company and its prospects/clients/other applicants. Finding a match depends on the viability of your profile and preferences.
16. Acceptance of Terms:
By using our website or services, or if we receive an individual profile through any source, it signifies your agreement to all our terms and conditions.
17. Jurisdiction:
Any legal action or procedures will be conducted under the jurisdiction of Delhi. The provisions of the Arbitration Act will be applicable.
18. Horoscope Matching:
We do not provide horoscope matching services. Clients are solely responsible for this aspect.
19. Information Retention:
We do not keep any information about individuals apart from the bio-data.
20. Dispute and Legal Activities:
We are not responsible for any disputes or legal activities before or after marriage.
21. Prohibited Use:
Our service must not be used for any purpose prohibited by law.
22. Non-Agreement:
If the clauses mentioned above are not agreeable, please refrain from registering.
We hope you have a pleasant experience on our website and find the perfect match for your matrimonial journey. For any further inquiries, please don’t hesitate to contact us